BSOD, STOP 0x0000007A

[the_d]

Mam Windows Vista HP z SP2 i niestety niedawno zaczeły się pojawiać mi BSOD.

Zapis z WinDbg:

 

BugCheck 7A, {c04578f0, c0000185, 7e37e860, 8af1ea9a}

Probably caused by : ataport.SYS ( ataport!ChannelQueryBusRelation+3d )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c04578f0, lock type that was held (value 1,2,3, or PTE address)
Arg2: c0000185, error status (normally i/o status code)
Arg3: 7e37e860, current process (virtual address for lock type 3, or PTE)
Arg4: 8af1ea9a, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - Urz

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  8bf5fcac -- (.trap 0xffffffff8bf5fcac)
ErrCode = 00000010
eax=00000001 ebx=86192e48 ecx=00000000 edx=8533c0f0 esi=a57f5468 edi=861b50e0
eip=8af1ea9a esp=8bf5fd20 ebp=8bf5fd30 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
ataport!IdePortScanChannel:
8af1ea9a 8bff            mov     edi,edi
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82eb3ea9 to 82eb8b50

STACK_TEXT:  
8bf5fb64 82eb3ea9 8692ef20 8bf5fbc0 82f54800 nt!MiWaitForInPageComplete+0x24d
8bf5fc18 82ed51ff 8af1ea9a 00000000 00000000 nt!MiDispatchFault+0xd80
8bf5fc94 82e89de4 00000008 8af1ea9a 00000000 nt!MmAccessFault+0x107c
8bf5fc94 8af1ea9a 00000008 8af1ea9a 00000000 nt!KiTrap0E+0xdc
8bf5fd1c 8af22ec7 861b50e0 82f3e13c 861b5028 ataport!IdePortScanChannel
8bf5fd30 83049db3 861b5028 861b6308 85382ad0 ataport!ChannelQueryBusRelation+0x3d
8bf5fd44 82ee1d4a 86192e48 00000000 85382ad0 nt!IopProcessWorkItem+0x23
8bf5fd7c 8301201c 86192e48 ba4f6cff 00000000 nt!ExpWorkerThread+0xfd
8bf5fdc0 82e7aeee 82ee1c4d 00000001 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP:
ataport!ChannelQueryBusRelation+3d
8af22ec7 56              push    esi

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  ataport!ChannelQueryBusRelation+3d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ataport

IMAGE_NAME:  ataport.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  49e01eee

FAILURE_BUCKET_ID:  0x7a_c0000185_ataport!ChannelQueryBusRelation+3d

BUCKET_ID:  0x7a_c0000185_ataport!ChannelQueryBusRelation+3d

Followup: MachineOwner

 

Wczoraj w czasie pracy pojawił się kolejny błąd: BugCheck 7A, {c045a630, c0000185, ab836860, 8b4c6504}

Może mi ktoś pomóc zdiagnozować przyczyne?

[Youki]

ataport.SYS

DISK_HARDWARE_ERROR: There was error with disk hardware

Spradż połączenie między dyskiem, a płytą główną, ewentualnie wymień przewód. 

 

Wykonaj SMART dysku oraz pokaż screena z zakładki Health z programu HD Tune. 

[the_d]

HD tune wykazał że niby wszystko jest ok.

 

HD Tune: WDC WD3200BEVT-22ZCT0 Health

ID                               Current  Worst    ThresholdData     Status   
(01) Raw Read Error Rate         198      197      51       25551    Ok       
(03) Spin Up Time                186      184      21       1683     Ok       
(04) Start/Stop Count            97       97       0        3238     Ok       
(05) Reallocated Sector Count    200      200      140      0        Ok       
(07) Seek Error Rate             200      200      0        0        Ok       
(09) Power On Hours Count        81       81       0        14596    Ok       
(0A) Spin Retry Count            100      100      51       0        Ok       
(0B) Calibration Retry Count     100      100      0        0        Ok       
(0C) Power Cycle Count           97       97       0        3033     Ok       
(C0) Power Off Retract Count     200      200      0        77       Ok       
(C1) Load Cycle Count            127      127      0        219529   Ok       
(C2) Temperature                 120      88       0        27       Ok       
(C4) Reallocated Event Count     200      200      0        0        Ok       
(C5) Current Pending Sector      200      200      0        3        Ok       
(C6) Offline Uncorrectable       100      253      0        0        Ok       
(C7) Ultra DMA CRC Error Count   200      200      0        0        Ok       
(C8) Write Error Rate            100      253      51       0        Ok       

Power On Time         : 14596
Health Status         : Ok
 

Za to w error scan znalazł mi uszkodzone sektory.

Jak wykonać SMART w Viscie?

 

A i rzecz się tyczy laptopa.

[Youki]

A i rzecz się tyczy laptopa.

Gwarancji chyba i tak już nie masz więc nie problem go rozebrać ? 

 

Ile było uszkodzonych sektorów ? (czerwonych kwadracików)

[the_d]

Niby tylko jeden sektor.

[Youki]

Zaaktualizuj jeszcze sterowniki do chipsetu.